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ISO 17100 Translation Services

ISO 9001 Quality Assurance

ISO 27001 Information Security

Institute of Translation and Interpreting

Chartered Institute of Linguists (CIOL)

About Our Transcription Services Services

At Global Language Services, we offer bespoke transcription solutions tailored to your business needs.

 

Why Human Transcription? 

AI transcription can be a fast and effective tool when speakers’ accents are standardised, and the audio is crisp. However, when regional accents, vernacular, or background noise come into play, automated transcription still falls short.

While AI predicts based on statistical likelihood, our human transcribers capture what is actually said. They continually re-evaluate content and context to achieve the highest accuracy, traversing indistinct audio and diverse accents with the nuance only a human mind provides.

 

Expert Linguists

We use transcribers who are highly experienced and specialised in your particular field. This ensures they have a better grasp of the subject matter – whether it is medical, legal, or technical – for increased accuracy.

 

Secure and Confidential 

At Global Language Services, confidentiality is a priority – every team member and translator signs confidentiality agreements to protect your data. We can facilitate secure encryption to transfer files, and as an ISO 27001 certified company, we follow best practices for Information Security Management throughout the entire process.

We can translate and transcribe any media file

We handle a huge range of video and audio files. Here is a small selection of the many things we can transcribe:

Popular documents

Popular languages

We can translate your document to and from just about any language you can think of!

Show full list of languages we work with

Choose between 80+ languages

BBC
NHS
Gov.Scot
Royal Bank of Scotland
Police Scotland
Scottish Prison Service
Highland Council

What Our Clients Have To Say

Our transcription clients consistently commend the quality of our work. Below are a few testimonials from satisfied customers. Get in touch to explore how we can support your needs.

British Transport Police

“Very well done in difficult circumstances – most helpful”

MacRoberts LLP

“This is the first time I’ve used Global Language Services Ltd – I’m very impressed with your service and will recommend you to my colleagues”

Delta Energy and Environment

“Any more translations required and I will definitely be using your company again. Fast turnaround has been a life saver!”

Scottish Prison Service

“A big thank you from all concerned. Feedback from our customer is that they have been very impressed and pleased with the format”

Highland Children’s Forum

“That is fantastic –thank you so much. It will make it much easier at this end to match the voice over doing it in a table this way. It is also great that you can make our very tight timescale. What a great service you provide!”

Frequently asked questions

Here are answers to some frequently asked questions regarding our transcription services. Contact us directly to discuss your specific project needs.

What is timecoding?

Timecoding – sometimes called timestamping – is the addition of precise time references within a transcribed document. It clearly indicates when spoken text or audio events occur in the original media file (e.g. 00:01:45). Crucially, timecodes enable rapid verification, and efficient navigation to specific moments in the source media and break the transcript down into timed segments.

The frequency and size of the segments is completely adjustable to your requirements.

Do I need timecoding?

You might want to have your transcript timecoded to allow easy reference to specific time-indexes within the transcribed document. If timecoding is not required, our default stance is to segment transcripts in line with when a speaker starts and stops speaking – this may be more than sufficient for your intended purposes..

Can you transcribe from one language to another?

Absolutely. We specialise in providing translated transcripts. For example, if your media file is in Spanish, but you require the final transcript entirely in English, we will expertly handle both the transcription and translation processes to deliver the complete English text. If required, we can also provide the original language transcript upon request.

Can you provide Certified Translated Transcripts?

For crucial documentation, our translated transcripts can be certified. This certification makes them suitable for most legal purposes in the UK, including submission to courts and the Home Office, ensuring they meet official requirements. Our Certified Transcripts come with all the same hallmarks of accuracy as our Certified Translations.

How much do your transcription services cost?

Costs are typically calculated on a per audio minute basis, but the final price depends on several factors. 

As the speed of speech, technical terminology, audio quality, and timecoding requirements can vary, we provide bespoke quotes for every project. This ensures you get an accurate price tailored to your specific file.

Please get in touch for a free quote.

How quickly can you transcribe my files?

Turnaround times depend on the length of the file, the complexity of the subject matter, and the number of languages required. 

Please contact us directly for a time estimate.

Do you use AI Transcription?

We do not currently use any AI Transcription – all transcription is completed by qualified, human linguists to ensure the highest accuracy.

Can you transcribe my file(s) if there is more than one language spoken?

Yes, we can transcribe files which feature more than one language. 

Ideally, we will place the work with a transcriber who has command of all the languages required, but where this isn’t possible, we will bring in as many expert linguists as required to cover all the languages in play.

Call Us +44 (0)141 429 3429

Contact Global Language Services Ltd to speak with one of our advisors about your specific requirements.


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