As travel agents disappear and budget flights steadily criss cross the globe, customers are brought into direct contact with companies more than ever before in the tourism industry. In this intimately connected world, communication is key to connecting and engaging with yours customers.

Translating Your Message in the Tourism Industry

When inviting the world to visit, your message needs to be crystal clear, effortlessly inviting and it needs to show what makes you special. Transporting that message from one language to the next is where we come in. We won’t only accurately translate for you but will also ensure you sound like a local in any language you are in need of. How you come across and what words are used is vital and that is a fact our linguists are well aware of and always make sure our clients are happy with.

Enhancing the Customer Journey

Your website is a great place to start and where a lot of customer journeys begin. However, this is only the beginning. When your customers arrive to your hotel, B&B, hostel, restaurant, bar or attraction it is equally important to cater for their language to make their stay memorable and feel effortless. This can be accomplished through offering material such as car rental information and agreements, hotel brochures, tourism attraction brochures, museum guides, restaurant menus and guided tours in their language.

No matter where in the tourism, travel or hospitality industry you operate, our professional translators and interpreters will be fully qualified and experienced to make you understood by any customer or guest and help you enhance their stay.

Tourism in Scotland

In 2014, 2.7 million overseas trips were made to Scotland. The main countries who came to visit were USA, Germany, France, Australia, the Netherlands, Poland and Norway. Even though the majority of the tourism trips in Scotland are from within the UK, overseas tourism make up almost 40% of the total spend in the Scottish tourism industry. This international tourism group is predicted to continue growing, showing the increasing importance for businesses and organisations to accommodate this.


At our agency our translators and interpreters are selected on two criteria: language expertise and specialist tourism industry knowledge. By combining native fluency with a wealth of experience and appreciation of linguistic nuances, we ensure that our clients receive a first class service every time they come to us.


At Global Language Services Ltd we don’t take shortcuts. We achieve the best results because our linguists combine native fluency, a thorough knowledge of the relevant language culture as well as extensive research to create a solid working foundation. By working from this solid foundation we can ensure the meaning and style of your slogans, key phrases and messages are transported accurately from one language to the next.

Even if you’re sitting 8,000 miles away from your customers, we can make you sound like their neighbour.


As well as ensuring that we hire suitably skilled and experienced translators and interpreters, our recruitment process is conducted in accordance with quality standard ISO 9001:2008. Additionally, because we recognise quite how competitive the tourism sector is, all of our staff undergo regular training in accordance with rigorous in-house confidentiality policies. This strengthens our dedication to complete discretion for our clients.

Our Travel & Tourism Translation Services

We offer a wide range of translation and interpretation services for the tourism, travel and hospitality industry. We can help you with:


  • Advertisements
  • Brochures
  • Holiday guides
  • Hotel packs
  • Press releases
  • Promotional materials
  • Restaurant menus
  • Guided tours and audio guides
  • Car rental agreements


If there is something else you need help to get translated, please don’t hesitate to contact us. Our team will be more than happy to help.

Contact us today by calling 0141 429 3429 or emailing and we’ll arrange a quote for as quickly as we can.

Click here to contact one of our offices Click here to view the languages we cover